Delivery policy

International Shipping
We ship internationally from Japan.
A tracking number will be emailed after your order is shipped.

Delivery Time
International orders ship within 1-4 business days and arrive in 5-7 business days after shipment.
Delivery times may vary due to shipping and customs.

Payment Methods
For international orders, credit card payment only is accepted.

Customs Duties & Import Taxes
Orders shipped outside Japan are exempt from Japanese consumption tax.

  • United States: Duties and taxes are included (DDP).
    All customs duties and taxes are included—no additional charges will be applied after checkout.

  • Other countries/regions: Customs duties and import taxes may be charged upon delivery.

These charges depend on the regulations in each destination and cannot be determined in advance.
For details, please contact your local customs office or tax authority.

Any duties or taxes incurred are the customer’s responsibility.

Returns Policy
Returns accepted within 30 days of delivery.

  • Items must be unused and in original condition.

  • Return shipping and customs fees are the customer’s responsibility.

  • Customs duties and import taxes are non-refundable.

International Returns

  • Items must be returned unused and in original condition.

  • All original packaging, tags, and included items must be returned.

  • Return requests must be made within 30 days of delivery.

  • Return shipping costs are the responsibility of the customer.

Please contact us in advance for return authorization:
online@mspc.jp